{"id":67,"date":"2026-05-19T05:07:09","date_gmt":"2026-05-19T05:07:09","guid":{"rendered":"https:\/\/withams.com\/staging\/?page_id=67"},"modified":"2026-07-28T06:21:52","modified_gmt":"2026-07-28T06:21:52","slug":"machine-service-repair","status":"publish","type":"page","link":"https:\/\/withams.com\/staging\/machine-service-repair\/","title":{"rendered":"Servicing &amp; Repairs"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_16_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--bm5hl12zth\"><div class=\"et_pb_text_inner\"><p>Servicing &amp; Repairs<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module preset--module--divi-heading--default\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Keep your machine running <br> at its best.<\/h1><\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>We service and repair espresso machines and grinders for serious home baristas, workplaces and our wholesale caf\u00e9s. Whether it's a routine service or something's gone wrong mid-shot, our team can help.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\" id=\"get-in-touch\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_group_0 et_pb_group et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--bm5hl12zth\"><div class=\"et_pb_text_inner\"><p><span>Machine Servicing<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_center et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<ul class=\"et_pb_icon_list_0 et_pb_icon_list et_pb_module et_flex_module\">\n<li class=\"et_pb_icon_list_item_0 et_pb_icon_list_item et_pb_module et_flex_module\"><span class=\"et-pb-icon\">\uf7d9<\/span><div class=\"et_pb_icon_list_text\">Espresso machine servicing and repair<\/div><\/li>\n\n<li class=\"et_pb_icon_list_item_1 et_pb_icon_list_item et_pb_module et_flex_module\"><span class=\"et-pb-icon\">\uf1de<\/span><div class=\"et_pb_icon_list_text\">Grinder servicing and calibration<\/div><\/li>\n\n<li class=\"et_pb_icon_list_item_2 et_pb_icon_list_item et_pb_module et_flex_module\"><span class=\"et-pb-icon\">\uf073<\/span><div class=\"et_pb_icon_list_text\">Scheduled maintenance for wholesale customers<\/div><\/li>\n\n<li class=\"et_pb_icon_list_item_3 et_pb_icon_list_item et_pb_module et_flex_module\"><span class=\"et-pb-icon\">\uf505<\/span><div class=\"et_pb_icon_list_text\">Warranty repairs on machines purchased through Withams<\/div><\/li>\n<\/ul>\n<\/div>\n\n<div class=\"et_pb_group_1 et_pb_group et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--bm5hl12zth\"><div class=\"et_pb_text_inner\"><p><span>What we work on<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_1 et_pb_divider et_pb_space et_pb_divider_position_center et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>We specialise in prosumer and commercial-grade equipment from brands such as Rocket, ECM, Profitec, Quickmill, Expobar, VBM, Rancilio and many more.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>We don't service automatic or appliance brand machines \u2014 if you're not sure whether we can help with yours, just get in touch.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_group_2 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--bm5hl12zth\"><div class=\"et_pb_text_inner\"><p>Book a service or make an enquiry<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><span>Call us on\u00a0<\/span><a href=\"tel:+61294821122\" target=\"_blank\" rel=\"noopener\"><strong>02 9482 1122<\/strong><\/a><span>, or to book in a service, simply fill in the form and drop the machine off to our warehouse.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module preset--module--divi-heading--kc0n0i2bot\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Service Check-In Form<\/h2><\/div><\/div>\n\n<div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f597-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"597\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/staging\/wp-json\/wp\/v2\/pages\/67#wpcf7-f597-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"597\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f597-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-row\">\n\t<p><label>First Name *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Jane\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>Last Name *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Smith\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>Phone *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"11\" minlength=\"11\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"04XX XXX XXX\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>Email *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"jane@email.com.au\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>Suburb *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"suburb\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Hornsby\" value=\"\" type=\"text\" name=\"suburb\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>Post Code *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"postcode\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"2077\" value=\"\" type=\"text\" name=\"postcode\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>How Did You Hear About Us? *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"how-heard\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"how-heard\"><option value=\"\">Please select...<\/option><option value=\"Word Of Mouth\/Referral\">Word Of Mouth\/Referral<\/option><option value=\"Coffee Snobs\">Coffee Snobs<\/option><option value=\"Social Media (Facebook, Instagram, etc.)\">Social Media (Facebook, Instagram, etc.)<\/option><option value=\"Google\">Google<\/option><option value=\"Witham's newsletter\">Witham's newsletter<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>Machine Make \/ Model *<\/label>\n\t<\/p>\n\t<p class=\"field-note\">Please note that we <strong>DO NOT<\/strong> repair pod machines. We <strong>DO NOT<\/strong> repair fully automatic machines and we <strong>DO NOT<\/strong> repair appliance brand machines such as Breville and Sunbeam.\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"machine-model\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"e.g. Rocket Appartamento\" value=\"\" type=\"text\" name=\"machine-model\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>Build Date or Approximate Age of Machine<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"machine-age\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"e.g. 2019 or approx. 5 years\" value=\"\" type=\"text\" name=\"machine-age\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>Serial Number (if known)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"serial-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"e.g. LM123456\" value=\"\" type=\"text\" name=\"serial-number\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>Service Type *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"service-type\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"service-type[]\" value=\"General Service\" \/><span class=\"wpcf7-list-item-label\">General Service<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"service-type[]\" value=\"Repair\" \/><span class=\"wpcf7-list-item-label\">Repair<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"service-type[]\" value=\"Service and Repair\" \/><span class=\"wpcf7-list-item-label\">Service and Repair<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>What Seems to be the Problem? *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Please provide a detailed description of the symptoms of the problem...\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>When will you be Dropping off your Machine?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"dropoff-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"dropoff-date\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label>Authorise Repair Amount *<\/label>\n\t<\/p>\n\t<p class=\"field-note\">By pre-authorising a repair amount, we are able to get straight to work on your machine once we find the problem and ensure a quicker turn-around time to keep you caffeinated. Please note that the \"Call me with a quote\" options require the machine to be dropped off for physical inspection. There is a $75 troubleshooting\/diagnosis fee if you choose not to go ahead with repair.\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"authorise-amount\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"authorise-amount\" value=\"I authorise up to $500 worth of repair\" \/><span class=\"wpcf7-list-item-label\">I authorise up to $500 worth of repair<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"authorise-amount\" value=\"Call me with a quote if above general service\" \/><span class=\"wpcf7-list-item-label\">Call me with a quote if above general service<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"authorise-amount\" value=\"Call me with a quote after issue has been diagnosed\" \/><span class=\"wpcf7-list-item-label\">Call me with a quote after issue has been diagnosed<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit Enquiry\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-67","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Coffee Servicing &amp; Repairs Hornsby | Withams Coffee<\/title>\n<meta name=\"description\" content=\"Espresso machines, grinders and brewing equipment. 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